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Multifamily Project Operating Services for Lender Foreclosure

Client Challenge: 

Special servicer was seeking an operating partner to stabilize operations, preserve/rebuild collateral value and assist with the eventual sale of a 660 unit multifamily project in foreclosure. Objectives included stemming occupancy decline, managing the day to day operations, and improving reporting.

Arcturus Solution: 

Developed and implemented an initial 100-day action plan to minimize further potential reductions in occupancy, cash flow and collateral value

Provided a physical needs assessment to determine necessary capital improvements to drive leasing demand

Performed a detailed market survey of the competitive marketplace to determine optimal pricing and positioning

Trained on-site staff to improve retention and how to assess and achieve greater net leases

Developed a monthly pro forma based on historical actuals and Arcturus’ assumptions

Wrote monthly operating report for client to review/track financial, operating and capital investment performance

Identified, interviewed and selected brokerage firms to market and sell property, providing support throughout process

Key Outcomes: 

Achieved 97% occupancy rate in advance of budget projection

Generated 40% increase in NOI during advisory period – resulting in the recovery of millions in collateral value

Managed sales broker relationship in disposition process and achieved sale price 15% greater than client’s expectations